Delivery & Returns Information
HEY! We've got FREE DELIVERY on orders over £100. If your order is £100 or more, delivery is on us. Don't worry about it!
At Simply, we have one aim; to make life simple for artists. To make sure of this, we have introduced various delivery options which are very flexible and should be able to suit your needs without a shadow of a doubt. We are now in a position where we can offer free delivery on every single order over £100 throughout the UK & Ireland.
For delivery, we offer the following:
- Great Britain & Northern Ireland - 1st Class Postage via Royal Mail - £5
- Ireland - Express Delivery (1-3 Days via DPD) - £5 or euro equivalent.
- All orders over £100 qualify for free shipping.
Got a return?
No worries! Contact us within 2 working days of receiving an item or package which you would like to return and we will get it dealt with ASAP. Get in touch with us using the details provided on the contact us page or email us at firstname.lastname@example.org with a subject line of 'Return of *Insert Your Order Number*'
Now, for us to accept that return it must:
- Be in the same condition which it arrived.
- Be unused, in the same packaging as shipped.
Unfortunately, right now we are unable to take any sort of returns which have the following:
- Show signs of use.
- Are not in the original products packaging as arrived.
- Any PPE & Hygiene supplies.
Refunds & Return Postage
After everything checks out as per the above, we will get a refund or store credit across to you ASAP. This can typically be done via PayPal, Bank Transfer or returned to the card you paid with.
We are not responsible to pay your return shipping unless the deemed necessary by the team, this would typically be if there's been a blatant fault at our side.
If you've got any questions, just let us know via the contact us page.